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Showing posts with the label transfer

Which day of the week is best?

There are so many decisions to make when planning a funeral - choice of coffin, flowers, music, venue, etc. Another thing to decide is which day of the week you should have the funeral . In many cases, families won't have a preference, but sometimes there are factors which make the weekday important: Which day of the week will family members return from interstate or overseas? If someone is flying in and out for the service, that might influence your choice of day. Is there a milestone birthday or anniversary you would prefer to avoid? Some family members really don't want to attend a funeral on their birthday or wedding anniversary! Is a Friday service (leading into the weekend) more practical for the family? Please note that it can be more difficult to get a chapel booking on a Friday, and it sometimes will cost more. Would a Saturday morning service make attendance easier? Saturday services are considerably more expensive. Are there long weekends coming up that will impact y...

Why do they make you WAIT?

Recently someone working at an aged care facility in Queensland told us an upsetting story. A family lost a dear loved one (who was being cared for at this aged care facility), and they called a well-known funeral company to collect their deceased family member. This funeral company is generally well-regarded, has competitive prices, and is constantly advertising their services. They received the phone call from this family early one morning, and were instructed to bring this person into their care. How long do you think it took this company to send a team of funeral professionals to collect this deceased person? Two hours? Four hours? Maybe eight hours? No. This popular funeral company took more than 10 hours to arrive at the facility! While this could be a rare exception in their case, it is certainly concerning. Be assured that this delay was not the fault of the aged care facility . Nor was it the fault of the family. This funeral company couldn't get a qualified team to the f...